Coverage aur estimate
Major cities mein typical estimate 2–5 working days aur remote locations mein zyada ho sakta hai. Product, seller, courier, weather, public holiday, security situation aur address verification estimate ko affect kar sakte hain.
Delivery fee
Checkout server exact fee calculate karta hai. Current standard delivery fee aur free-delivery threshold Admin Settings se manage hotay hain; promotion ya heavy/remote shipment par different fee order confirm karne se pehle show honi chahiye.
Address aur contact
Poora house/flat, street, area, city, landmark aur reachable Pakistani mobile number dein. Dispatch se pehle address edit ho sakta hai; dispatch ke baad change guarantee nahi.
Receiving parcel
Outer packaging inspect karein. Visible damage, tampering ya wrong parcel ho to courier note aur support ticket banayein. Kisi ke saath account password, Google credential, wallet PIN ya OTP share na karein.
Failed delivery
Courier contact na kar sake, address incomplete ho ya receiver available na ho to reattempt/return-to-origin ho sakta hai. Repeated failed COD orders par confirmation ya advance-payment requirement future mein apply ho sakti hai.
Tracking
Logged-in “Mere orders” mein status dekhein. Delay ya issue ke liye order ID ke saath support ticket submit karein.